

Thirty more minutes go by and no phone call. Call the number back and the cabby is late. Noticed my phone had sent a call to my voicemail marked as spam. The cab was supposed to call us when it pulled up at 4am. Alarm went off in the morning and we got ready. The beds were really comfy and so we slept well. But pretty nervous about it as I had never used this particular service before. I was not thrilled, but okay with this compromise. There was another guest checking in along side us who was also pretty upset about the shuttle situation so the girl working the front desk gave us a discount on our nightly rate and then a number for a cab company that you could schedule pickups in advance with. We didn’t want to inconvenience my family to drive us to the airport so early. The only reason we booked this hotel as it was expensive for what you get (and we have relatives that live near the airport) was bc of the shuttle. There were no alerts to this on the website or while I was booking that the shuttle was “first come first serve” or that you should reserve it more than a day in advance if you want an early morning spot. I’ve never had to reserve a shuttle more than 24 hours in advance before. Mind you we needed a shuttle for 4/4:30 in the morning. Upon check in we were informed that there were no more early morning shuttles available. I really wanted to be okay with this hotels treatment of myself and my family but I just can’t in good conscience not warn others about our experience that almost cost us our early morning flight traveling w two small children and a lot of baggage after a 2 1/2 week trip around MO and AR visiting relatives. Hotels near Midwestern Baptist Theological Seminary.Hotels near Paris II Educational Center.Hotels near National American University-Zona Rosa.Hotels near Donna's Academy of Hair Design.Kansas City Downtown Municipal Airport Hotels.

